Get in Touch With Us

Whether you have a question about one of our crypto casino reviews, spotted something that needs updating, or want to explore working with us, this page explains how to reach the team behind Bitcoin Casino List and what you can expect when you do.

How to Reach Us

Email is the most direct and reliable way to get a response. Every message is read by a real person — we don't use automated replies as a substitute for an actual answer. Write to us at [email protected]

To help us get back to you as quickly as possible, please give us a brief summary of your inquiry in the subject line and include any relevant context in the body of your message. The more specific you are, the faster we can direct your message to the right person.

Our usual response window is two business days. During particularly busy periods it may take a little longer, but we will always follow up.

What You Can Contact Us About

We hear from a range of people — players looking for clarity on a specific site or bonus, readers flagging an inaccuracy, and operators or brands interested in how we work. Here are the most common reasons people reach out:

  • Content questions — If something in our reviews or guides is unclear, or you want more detail on a specific crypto casino, deposit method, or bonus structure, just ask. We are happy to point you in the right direction.
  • Corrections and updates — Accuracy matters to us. If you have spotted something that looks out of date — a bonus figure, a withdrawal limit, a licensing detail — please let us know and we will investigate promptly.
  • Suggestions for new content — Is there a topic, casino comparison, or crypto gambling question you would like us to cover? Reader input genuinely shapes what we research next.
  • Partnership and commercial inquiries — If you represent a brand and would like to understand how our review and listing process works, please introduce yourself and outline what you have in mind. We will explain our editorial standards and how commercial relationships are handled on this site.
  • Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message. We will point you to the right resources, including the National Problem Gambling Helpline at 1-800-GAMBLER, which is available 24/7.

A Note on Our Editorial Independence

Bitcoin Casino List operates as an independent comparison and review site. Our rankings are based on research into factors like payout speed, supported cryptocurrencies, licensing, bonus terms, and game selection — not on commercial arrangements. Where affiliate relationships exist, they are disclosed, and they do not determine how a site is ranked or what we write about it.

If you believe a review on this site is inaccurate or unfair, we encourage you to email us with specifics. We will look at the evidence and update our content where the facts support it.

Who We Are

Bitcoin Casino List is written and maintained by a team focused on the US crypto gambling market. Our content lead is Serenity Parks, who oversees research, reviews, and editorial standards across the site. If your inquiry is editorial in nature, addressing your message to Serenity's attention will help us route it correctly.

We cover offshore crypto casinos available to US players, with a focus on the factors that matter most in this market: withdrawal speed, coin support, KYC requirements, provably fair gaming, and the legal context that surrounds offshore play from the United States. If your question touches any of these areas, we are well placed to help or at least point you toward a useful answer.

Important Notices for Players

We are a content and comparison site, not a casino operator or financial intermediary. We cannot access your account at any casino, process withdrawals, or intervene in a dispute between you and an operator. For account-level issues, you will need to contact the casino's own support team directly.

A few standing reminders that apply to everything we publish:

  • Crypto casinos serving US players are offshore operations licensed in jurisdictions such as Curaçao or Anjouan — not by any US federal or state regulator. They operate in a legal grey area, and availability varies by state. Always check the rules that apply in your own state before signing up.
  • Gambling online involves real financial risk. Crypto adds an additional layer of price volatility — the value of your holdings can move significantly between a deposit and a withdrawal. Never gamble more than you can afford to lose.
  • US players are generally liable for tax on gambling winnings and may also have cryptocurrency capital gains obligations. This is not tax advice — please consult a qualified tax professional about your specific situation.
  • You must be at least 18 years old (or 21, depending on your state and the site's own terms) to play at any of the casinos we review.
  • If gambling is becoming a problem, the National Problem Gambling Helpline (1-800-GAMBLER) offers free, confidential support around the clock. Offshore sites may not provide the same self-exclusion tools or player protections as state-regulated operators.

Response Times and What to Expect

When your email arrives, it goes to a shared inbox monitored by the editorial team. You will receive a response from a real person who has actually read your message — not a templated acknowledgment. Our target is two business days for most inquiries, though partnership and commercial discussions may take a little longer to respond to fully.

We appreciate you taking the time to reach out. Feedback from readers — whether it's a correction, a question, or a suggestion — is one of the most useful inputs we have for keeping this site accurate and genuinely helpful.